Your privacy is our concern
We want you to know that your personal information is handled in a secure manner and that your privacy is protected. Emera continues to ensure that your private information is safe.
These principles mandate that we:
We will safe-guard personal customer information under our control and have privacy officers to ensure compliance with this policy's principles.
Identify purposes for collection:
We will identify the purposes for collecting personal information at or before the time the information is collected.
Obtain customer consent:
We will seek the customer's understanding and consent for the collection, use, and disclosure of personal information.
We will limit the collection of personal information only for the purposes identified.
Limit use, disclosure and retention:
We will not use or disclose personal information beyond the stated purposes for which it was collected, except with the consent of the customer or as required by law. We will retain personal information only as long as necessary to fulfill those purposes.
We will endeavour to ensure a customer's personal information is accurate, complete and up-to-date.
We will protect personal information with security safeguards appropriate to the sensitivity of that information.
Provide customer access:
We will make customers' specific information readily available to them upon request.
Provide opportunities for customer feedback:
We will provide opportunities for customers to address concerns with compliance of this policy's principles, through the use of a privacy officer and other communications.
December 1, 2003